FS
Franco S
1 reviews | Active since Jul 2012
16 May 2015, 10:34
How difficult is it to change a debit order date??
on the 9th of May at 12:50 I went toe MTN Direct at Centurion mall to change my debit order date . I received a SMS saying \ Yelo
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MTN South Africa's replyOfficial
18 May 2015, 10:34Hello vati***i 1ste,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The debit date has been changed on the system. The changes will take effect on 30/06/2015 because of the bill cycle. Your first debit on the last day of the month will be reflect on 31/07/2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The debit date has been changed on the system. The changes will take effect on 30/06/2015 because of the bill cycle. Your first debit on the last day of the month will be reflect on 31/07/2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
MTN South Africa's reply18 May 2015, 10:34
Official
Hello vati***i 1ste,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The debit date has been changed on the system. The changes will take effect on 30/06/2015 because of the bill cycle. Your first debit on the last day of the month will be reflect on 31/07/2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The debit date has been changed on the system. The changes will take effect on 30/06/2015 because of the bill cycle. Your first debit on the last day of the month will be reflect on 31/07/2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***