HOW *********** CAN YOU BE !!!!

I HAVE NEVER HAD SUCH A BUNK OF ***********, PEOPLE TRYING TO ASSIST ME. I SEND A EMAIL OFF MY APP, AND THEN THEY SEND A EMAIL WHERE I MUST GIVE THEM ALL MY INFORMATION I EXPLAINED MY ISSUE, TOLD THEM TO PHONE ME BETWEEN 1 AND HALF PAST, AND THEY ARE TOO STUPID TO UNDERSTAND THAT, AND TELL ME TO PHONE THEM ON A NUMBER WHICH I HAVE DONE, AND THEY CAN'T ASSIST ME. THE CONSULTANT WAS GOING TO PUT IN WRITING TO ME THE ANSWER SO I COULD HAVE IT, SO I SENT A MAIL SAYING I AM STILL WAITING FOR THE MAIL. I THINK THEY NEED TO LOOK AT THE STANDARD OF PEOPLE WHO ARE WORKING IN THE CALL CENTRE, ITS RIDICULOUS