How can I get my postal address changed!

Item: MTN South Africa
Rating: 2
Author: Tracey F

I have been trying for 8 months to get my postal address changed as I have moved. I have sent at least 10 emails, phoned (and got cut off each time) and posted on the facebook page. Perhaps it is easier just to cancel the contract than to get my address changed! Ref to queries is ***

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Replies (1)

MTN South Africa's replyOfficial

01 Apr 2016, 11:25

Hello tracey_73,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Thank you for your time online.

The address details has been updated.

Kind Regards,

Alice van der Merwe

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MTN South Africa's reply01 Apr 2016, 11:25

Official