PW
Peter W

1 reviews | Active since Jun 2015

04 May 2017, 18:33

How can i get MTN to stop sending unsolicited ama adverts?

<p>I get sms adverts at all times of the day and night, for music, insurance and other junk I do not want! How can I get MTN to cease this intrusive practice?</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply05 May 2017, 19:30
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly dial the code *120*603# to stop marketing ads from your number .

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

warm regards

mike

Complaints Management Team
Reference Number: ***1

PW
Peter W's update08 May 2017, 12:16
Reviewer Update

I REPEAT - Please stop sending me unsolicted adverts!! The code u gave me to dial to cancel adverts merely leads to another advert!!!