1 reviews | Active since Jan 2018
How annoying!
I have been a customer of MTN for a long time. However, I have recently found that I am informed that I have no airtime even though I have airtime. I have visited a number of their shops and am told that when this happens, I need to switch off my phone and then let it reboot. On asking where there is time to do all that "in an emergency ", I have been told that it is a network problem and there is nothing they can do . I have now decided that I shall move to another service provider .
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly note to prevent for airtime to be reserved you need to make sure that any Internet applications is closed and not running in the back round.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly note to prevent for airtime to be reserved you need to make sure that any Internet applications is closed and not running in the back round.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,