kS
kobus S
1 reviews | Active since May 2012
03 May 2015, 10:14
Hours on hold
Hi<br> For a large company, it's strange to me that you don't care about your clients. <br> People phone and get ignored. <br> Are you afraid to answere your phone's?<br> Please guys you are losing clients by not maning you're call centre.
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Replies (1)
MTN South Africa's replyOfficial
14 May 2015, 10:58Hello kobusvs123,
Thank you for posting.
Please note that we are currently facing very high call volumes in our contact centers. We do apologize for the inconvenience this experience may have caused.
Our records show that you have been assisted regarding the dispute. We apologize again.
Kind Regards,
Samuel Xulu
REQ:***
Thank you for posting.
Please note that we are currently facing very high call volumes in our contact centers. We do apologize for the inconvenience this experience may have caused.
Our records show that you have been assisted regarding the dispute. We apologize again.
Kind Regards,
Samuel Xulu
REQ:***
Best regards,
MTN South Africa's reply14 May 2015, 10:58
Official
Hello kobusvs123,
Thank you for posting.
Please note that we are currently facing very high call volumes in our contact centers. We do apologize for the inconvenience this experience may have caused.
Our records show that you have been assisted regarding the dispute. We apologize again.
Kind Regards,
Samuel Xulu
REQ:***
Thank you for posting.
Please note that we are currently facing very high call volumes in our contact centers. We do apologize for the inconvenience this experience may have caused.
Our records show that you have been assisted regarding the dispute. We apologize again.
Kind Regards,
Samuel Xulu
REQ:***
Best regards,