1 reviews | Active since Aug 2014
Hotspot on my cell phone not working since August 2016.
<p>Technical assistance unable to sort. Coverage also not helping. </p> <p> </p> <p>I want to cancel my Internet Bundles on my contract - no response to message sent via MTN website...</p>
Itumeleng, If you had read all the messages I have sent, you will see straight away that MTN has done NOTHING to assist me - apart from take my money! Internet is working absolutely fine on my phone. MTN coverage is simply not interested in getting back to me. Access to my hotspot is intermittent to say the least! It works in Observatory, but not in Wynberg or Durbanville (NEVER in Durbanville!) I would like to claim all the money I have paid for data since Aug 2016 - or can I go to the Ombudsman?
Itumeleng, If you had read all the messages I have sent, you will see straight away that MTN has done NOTHING to assist me - apart from take my money! Internet is working absolutely fine on my phone. MTN coverage is simply not interested in getting back to me. Access to my hotspot is intermittent to say the least! It works in Observatory, but not in Wynberg or Durbanville (NEVER in Durbanville!) I would like to claim all the money I have paid for data since Aug 2016 - or can I go to the Ombudsman?