CS
CATHERINE S
1 reviews | Active since Apr 2013
28 Nov 2016, 16:23
Horrors continue
<p>After my post on hello Peter about MTN Ilanga mall am still waiting for them to cancel the contact and they have the laptop and my account has been debited and Quintin is unable to tell me when this mess will be sorted despite getting a response from the my last post nothing has change well done MTN WELL DONE YOU ARE OFFICALLY THE BEST NON SERVICE PROVIDERS IN SA IF I COULD AFFORD A BANNED LIKE THEY DID TO CELL C I WOULD TO SAME THING TO ADVERTISE HOW AWFUL MTN IS SO EVERY ONE OUT THERE IS YOU LOOKING FOR THE WORST SERVICE MTN IS YOUR MAN!!!!!!!! </p>
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MTN South Africa's replyOfficial
29 Nov 2016, 18:04Thank you for your post
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant management team to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply29 Nov 2016, 18:04
Official
Thank you for your post
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant management team to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,