MN
MELISSA N

1 reviews | Active since Jul 2016

04 Aug 2016, 10:43

HORRIFIC TREATMENT!!!!!!

<p>I NEED URGENT ASSISTANCE FROM MTN!!!!!!!!! THERE IS A DISPUTE WHICH TRANSUNION HAS ON MY NAME AND THAT FORMS HAVE BEEN EMAILED TO MTN ON 25 JULY 2016 @ 09:27 THAT HAVE NOT BEEN RESPONDED TO TILL DATE, I WAS TOLD THAT IF MTN COULD JUST RESPOND THE EMAIL SENT TO THEM, THE DISPUTE WILL BE REMOVED TODAY,I DONT WANT A RESPONSE FROM MIKE BECAUSE I HAVE WROTE LIKE FOUR REVIEWS AND ALL HIS REPSONDS ARE EXACLTY THE SAME!!! AUTOMATED REPLYS!!!!!! IM LOOSING PATIENTS PLEASE ASSIST ME<br /><br /></p> <p>CONTACT ********** / ********** </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply05 Aug 2016, 13:24
Official

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Please be advised that MTN Legal division has re-sent confirmation to TransUnion confirming the status of the account.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Nompumelelo

REQ: **********

MN
MELISSA N's update05 Aug 2016, 14:15
Reviewer Update

kindly check the form sent from transunion to MTN Legal on the 25th of July 2016 @9:22 Am. please respond to it. to be honest im really frustrated by this problem. everyday im trying to get this problem solved but im not even getting helped. MTN keeps on telling me that they respond/send email to transunion but there is nothing at all.

Please assist me