1 reviews | Active since May 2016

09 Jun 2016, 06:22

Horrific service

<p>I have had my phone for 9 months now and I am still waiting for a statement. After calling and my call being dropped many times I don't know what todo anymore. I have never gotten a statement</p> <p>I should have never left my previous network.. Never had issues with them but since I have been with mtn I seriously regret it. </p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Jun 2016, 12:14
Official

Good Day Kiefer Haytread,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we were unable to locate an account under the added ID number. If the account is under someone else's name kindly advise the account holder to contact our Customer Care on 808 and request for a supervisor if they are not satisfied with the service received from the consultants.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ: **********