1 reviews | Active since Oct 2016
Horrific experience with Mtn contracts, *****lant issues
<p>I have a several complained about Mtn but i never find any assistant they did ***** on my contract number it was ********** 541 they just add the things which I don't know about in this number I was paying R69. Only by last yr they add their things on top of it when I asked 808 number they said I increase my things to R145. By September last yr they even try to take my maney on my Bank and they open another number when I find out thay number someone was using it they cancelled it.but now that R145. I won't pay it because I don't know about it from last yr they close that number last of last month they closed again my ten yrs number bedside the first one which is ********** 768 because they link contract into it and that number I was paying R139. And it was on track I don't know why they closed it. When I go to a materials shops they told me I can't take any thing with stolment because of Mtn.I want to take further action about this matters because I won't just thrown my Mandy like that .we are plenty here crying about Mtn. Now I m sick and tired about these.why Mtn do this to us.what about my Mandy I was paid and why they just allow their people to go and upgrade our thing without us and why they send things to people without our signature. Where is the recording recorded because always they say they recordings no guize this is unfair I won't pay that R145. Because I wasn't accept it no one even call me a bout I won't pay it even the owner for Mtn why he she just keep quite about poor service .after this I'm going through to my scorpion.</p> <p>My last Ref no. ********** </p>
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
However for me to be able to access your account and assist further I need your MTNSP Account number or phone number as the number you have provided is prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Winnie
REQ:***
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
However for me to be able to access your account and assist further I need your MTNSP Account number or phone number as the number you have provided is prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Winnie
REQ:***
