JW
Janine W
1 reviews | Active since Oct 2018
18 Mar 2019, 21:48
Horrific
Mtn. Never ceases to disappoint. After struggling for 3 months and having brendah from your complaints department reassure and promise me that this wont happen again. It continues ? All i want is the Data that is owed to me that i pay for each and every month!@@@!@@
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Replies (1)
MTN South Africa's replyOfficial
19 Mar 2019, 10:57Good Day Janine
Thank you for your post.
We are terribly sorry to have disappointed you, please accept our apologies for any inconvenience caused.
Our support team had advised that the provisioning issue of the bundles had been sorted, it is unfortunate to note that the problem persists.
Please note that this matter has been escalated to our support team and we will revert to you with feedback.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management
Thank you for your post.
We are terribly sorry to have disappointed you, please accept our apologies for any inconvenience caused.
Our support team had advised that the provisioning issue of the bundles had been sorted, it is unfortunate to note that the problem persists.
Please note that this matter has been escalated to our support team and we will revert to you with feedback.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management
Best regards,
MTN South Africa's reply19 Mar 2019, 10:57
Official
Good Day Janine
Thank you for your post.
We are terribly sorry to have disappointed you, please accept our apologies for any inconvenience caused.
Our support team had advised that the provisioning issue of the bundles had been sorted, it is unfortunate to note that the problem persists.
Please note that this matter has been escalated to our support team and we will revert to you with feedback.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management
Thank you for your post.
We are terribly sorry to have disappointed you, please accept our apologies for any inconvenience caused.
Our support team had advised that the provisioning issue of the bundles had been sorted, it is unfortunate to note that the problem persists.
Please note that this matter has been escalated to our support team and we will revert to you with feedback.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management
Best regards,