Horrid Customer Service From MTN Direct! NEVER EVER use them

<p>In January 2017 i took out 2 x 24 month MY MTN Choice +S contracts with MTN Direct. As this was a telephonic sale, I was promised that after four month when my other contract expired with another SP, they would port numbers and swop them so that i could still utlise my current number with whcih i do business. I also received as part of the deal 50g data every month for 24 month and 10 000 mtn to mtn minutes. When the time came to port my number i was told that they couldnt assist me and that basically i would be stuck with my current number plus a new number, even after promises where made to me upon signing up. After 4 phone calls to mtn direct and speaking to 4 different people and getting four completely different answers, being put on hold and then being cut off numerous times i had now had enough!!! I then went into an MTN store where a gracious store manager reassured me that she could sort out my issue, which within 2 weeks she did! an actual God send! Thank you. Now MTN direct still needs to release my contract to MTN so that they my laod my 50G data and 10 000 mtn to mtn minute every month onto the new number ....which they are not doing.... Can someone from MTN direct do their jobs and send my contract to the store manager that requested it. Seeing that MTN Direct cant do their jobs atleast let someone who can do their job do it!</p> <p> </p> <p>PLEASE DO NOT USE MTN DIRECT!!! once they get your sale they cant be bother to assist you further ...NEVER EVER going back to MTN Direct</p>