Horrible service from MTN

The worst customer service every

So all I want is my month invoice statement for July August and if possible September 2020 please I called 4 times they told me it would be emailed but nothing happens I went to a mtn store they told me it cant be done due to a different system so I have to call again I called they told me it will take 30 min everytime I call they say that I confirmed details still nothing happens this was yesterday today I called same thing they cant they have to log a ticket for it I escalated to a manager advise the same thing this time it will take 3-5 business days wow first I was told it will wake hour then 2 hour then 30min nows it's a few day I'm at a point where I dont pay you anymore and going to cancel my debt order at the bank until someone phone me to ask me why then I will only pay if you help me I just want my monthly invoice statements that I pay for, and to be send it every month via email is it just so hard to send a email MTN I'm serious please contact me and get this fixed