HORRIBLE SERVICE

MTN is giving bad service daily and when you call and follow up you are told stories. My phone was taken last week with no information. when I called I was told it went to the repair centre via courier IT. I was then given a tracking number to track how far my phone and the notes on the tracking history don't make sense. when I called the Insurance department I spoke to Siyanda who made me hold for 20 minutes then she hung up my call. when I call again in few minutes I was told she went to lunch by Hazel. The service is very bad and they don't care bot their clients.