HORRIBLE Service

I have been disputing my Data Provisioning since October 2023. I have not received my 10GB Promotional Anytime Data since my contract upgrade in September 2023. I have received my other Data though.

I have called to MTN call centre on numerous occasions, to which my call gets dropped all the time.

I have also logged numerous tickets, but every time I call l, no one is able to assist or pull up my previous references.

On the MTN Chat, my chats also just gets ended with no resolution.

I have been paying for a contract, that MTN has NOT been honoring since September 2023.

This is also resulting in me having to purchase additional Data, because I am not receiving my full Provisioning, so it is now financially also affecting me.