Horrible Service at MTN Woodmead store Johannesburg - Consultant Daniel

Greetings & Good day.

Yesterday the 11/08/2022 i went to MTN Woodmead Johannesburg to take a contract for an Samsung s22 & MTN Data with the router , I sat in the store for over and hour and half waiting for assistance. eventually i was only assisted for the cellphone because the assistants whos name is "DANIEL" told me they are having computer issues. However he will take all my details and call me the next day 12/08/2022 to come and pick up router and sim card once he processed. Up to now he has not contacted me, i even tried calling his cellphone and messaging him but he ignores my contact. I have been a MTN customer for over 20 years and now i am very upset. He did not even give me the free fast charging adaptor for the Samsung s22 which is valid from 1st august to 31st august. He didn't even have a MTN plastic bag so i could carry the device in. Had to carry the R21000.00 phone and box in my hand and walk on the road. VERY UNPROFESSIONAL