1 reviews | Active since Dec 2017
Horrible Service and empty promises
I purchased 2 data sim cards online on the Mtn website. I got my delivery from DSV after a big fight with DSV and MTN just to find out that I only received 1 sim card and instead of 2. I tried calling Mtn for three days and after the 4th attempt I finally got through and the phone was not dropped on me like previously. But unfortunately MTN could not help me because I am not on their system and they said I must call Mondo( do not even know who they are) I angry because I have purchased the Sims on a mtn website and received 1 sim on a MTN tax invoice, so how can't they find me on the system 😢
Calling Mondo and they also don't know have my purchases and can't help me. I have send several emails to MTN customer service with my proof of payment for the two Sims and my tax invoice for the 1 sim I received that is still not activated going on 1 week. Mtn doesn't deserve even 1 star. Not happy at all
