Horrible service.....again

<p>On July 4 I submitted a claim for my damaged phone. On around the 30th I laid a complaint on HelloPeter to complain about the horrible service. I was promised that someone would call me to sort it out, but till today (10/08/2016) I still have not heard a word.</p> <p> </p> <p>I tried calling the call centre a million times, no success.</p> <p>I then on 02/08/2016 faxed my cancellation through, because I was fedup with the lack of service delivery, but not even that can be done apparently. I am still waiting for a reply or confirmation that my policy was cancelled. I even sent an email to the call centre mail and to MTN customer services to request a direct number of someone senior so that I can cancel it myself, but, to my surprice...NO REPLY.</p> <p> </p> <p>Can someone please call me or just confirm that the policy was cancelled? I am realyy fedup of waiting and paying for a service that obviously does not work. As of today (10/08/2016) I am still without my phone. Really useless service. But as long as you guys can collect monthly premiums you are happy.</p> <p> </p> <p>I will not recommend this to anyone.</p>