MN
Magdaleen N

1 reviews | Active since May 2016

27 Jun 2017, 09:06

Horrible service

<p>I have paid up my account, but everytime we ask for the paid up letter our emails are ignored and they give us different balances outstaning everytime. This has become very annoying</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply27 Jun 2017, 14:17
Official

Thank you for your post.

We apologize for any inconvenience incurred.

We have tried to contact you at 2:14 2x the message the subscriber you have called is not available try again later.

No account details added on the complaint.

Please assist me with this information or your ID number, please email this to me ***

Kind Regards,

Alice van der Merwe

Best regards,

MN
Magdaleen N's update18 Jul 2017, 10:22
Reviewer Update

I have not received a single phone call ( ********** ), no missed calls either. I sent an email and they were sending the documents off to get checked. Well it has now been 3 weeks and I am still waiting. Cannot wait for this account to be closed so that I never have to deal with MTN again!