Horrible service

I've been calling since yesterday using my number ***. I spoke to Thandi, Nolwazi (who was atleast helpful) and the rest of the rude consultants from retentions. I have literally never witness such incompetence and rude agents who are talking to you whilst theres babies crying in the background and TV shows playing yet paying zero attention to your query, speak to you while they are eating, network breaking and not listening to what you are saying. They sent me from pillar to post regarding cancelation of my contract and settlement amount request providing contradictory information. I would really suggest MTN really look into this to see how clients are inconvenienced, clearly working from home is the worst decision ever for the consultants, they literally forgot customer service. I need my settlement amount for my *** so I can compete;y cut ties with your company.

Please contact me urgently, I am tired of being transferred to a million agents for a simple query.

Thanks, Pearl ***