Horrible service

<p>On Saterday morning 08h00 I took my mom to MTN to add her on my contract because she is struggling with pay-as-you-go.</p> <p>They told me 2hours thane I will get a response. At 17h00 I went back and they then told me it may take 24 hours.</p> <p>On Monday or Thursday I phoned to Custormer service, transfered to Upgrades and then I was told that It was declined. </p> <p>I have the excact same thing happen to me in 2015. Someone somehow is linked to my account and everytime I add a device, I have the same issue.</p> <p>I send a e-mail to customer service immediately. NO response. I even attached the previous complaints and problems from 2015. </p> <p>This morning I phone again. I spoke to someone in custormer service, I was transfered to Upgrades and then transfered back to custormer service where I spent almost 30 min holding on the second time before the phone were picked up. Once I explianed the problem and asked to be transfered to a supervicer the call was dropped.</p> <p> </p> <p> </p>