oM
ofentse M

1 reviews | Active since Aug 2016

25 Aug 2016, 20:20

horrible service

<p>I have been tolerating MTN for a long time. ..I'm enough now ... watch out this evil company has been using my data and airtime. ..and they don't have consultants to explain this. This used to be a serious cellular network ....are they getting liquidated and wants to suck us dry now? ??? Every time I buy airtime it disappears </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply29 Aug 2016, 17:44
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

We have accessed your account and you are getting billed from you airtime once you have used up your data bundles. You loaded R60.00 airtime on 2016-08-26 and your balance was R93.80 you then loaded data bundles for R65.00, after making some calls you are now left with R28.41 please check the balance by dialling *141*1#ok.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ: **********