WS
Werner S
1 reviews | Active since Mar 2013
11 Apr 2019, 10:41
Horrible service!
Morning, my account was blocked because my phone was ******. I tried endless times to contact Legal with NO success! I've paid my account up to date at the end of March and my account is still blocked. Absolutely ******* service!
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MTN South Africa's replyOfficial
15 Apr 2019, 09:48Good day Werner,
Thank you for your post. Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that this matter has been escalated to our Legal department and we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post. Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that this matter has been escalated to our Legal department and we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply15 Apr 2019, 09:48
Official
Good day Werner,
Thank you for your post. Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that this matter has been escalated to our Legal department and we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post. Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that this matter has been escalated to our Legal department and we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,