1 reviews | Active since Oct 2017
horrible service
I have continuously asked mtn to remove my name from their itc listing because my account was closed and settled long time ago but it is still appearing till this day, each time I call someone always says they will call me back I cant be put through to legal. this is unprofessional and its affecting my credit score I cant even qualify for anything because of an account I don't even owe or have on my name, please update your itc listings!!
Good day Muravha,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have sent a request through to our legal department for assistance. Should you require direct assistance, you may contact them by dialing 135 from your MTN line.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Muravha,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have sent a request through to our legal department for assistance. Should you require direct assistance, you may contact them by dialing 135 from your MTN line.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,