mN
maselelo N
1 reviews | Active since Oct 2014
14 Jan 2016, 23:52
horrible service
I have never been so disrespected, undermined by mtn am paying for a phone I don't even have..<br> You are de*****ing me how dear you give me 4 different cm qoutes for a phone that went for repairs.<br> That phone is still under warranty. Your stupid team leader refused to talk to me and give me answers so did head office<br> I am coming for you with everything I have.<br> Cancel my damn contract I won't stand to be de*****ed by you.<br> Worse part you don't even care to call me back when I call respond to emails or even hello peter you just don't care.<br> Enough is enough <br> #MTN MUST FULL##
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MTN South Africa's replyOfficial
15 Jan 2016, 07:51Hello ma nyathi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our insurance division for urgent resolution. If no response is done , please do mail to the below address.
***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our insurance division for urgent resolution. If no response is done , please do mail to the below address.
***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
MTN South Africa's reply15 Jan 2016, 07:51
Official
Hello ma nyathi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our insurance division for urgent resolution. If no response is done , please do mail to the below address.
***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our insurance division for urgent resolution. If no response is done , please do mail to the below address.
***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.