Horrible service

After I signed a 24 month contract with mtn Brooklyn and<br> I waited more than a week for the wrong phone to arrive. They do not answer the phone so I had to go in three times to ask if the phone had arrived. Today I decided to accept the wrong phone just to get it over. I waited with my baby for an hour and a half for them to do the invoice. When I had to go to the car to change my baby's nappy the manager assured me she would finish the invoice and give me the phone when I get back. When I arrived back the manager had left and had dumped the paper in some tray in the back office and everyone else in the shop acted as if they knew nothing even though I battled in the shop for an hour and a half to keep my baby calm. The person who had taken over as manager firstly ignored me and then eventually was annoyed that I had become annoyed with their terrible service. In the end I wanted to cancel but my number had been ported and Dalon told me that it would take at least an hour before he could assist me, and he was the only one who could assist me so I left.