Horrible service

its been more than 2weeks bow that i was informed of the issue/problem that mtn is experiencing with the huawai device! We have not have internet since how are we suppose to work! Id mtn going to credit us back for all the data we can not use! Wake up mtn! How long can it take?? And telling me they do not know when it will be fixed!!! What? ******* perhaps time to move to a different service provider your service stinks! I want answers by end of business today!!! I will take further steps in this matter