Horrible Service

A company called me to say that i was approved for a cell phone contract. I was actually busy looking around for a contract at the time. So it was really convenient for that company to advise me that the contract was approved.

I then asked if i can have two contracts and they were approved.

In that entire conversation, i EXLICITLY told the lady that i WANT TO KEEP MY NUMBER as my number is linked to my banks and all my profiles etc. She advised no problem. Great news!!! But only to the detriment of the **** service I am receiving right now. So I received a box with two devices, and 4 sim cards. No explanation what so ever. And it was then and there that my frustrations started.

I have been back and forth, on my own accord, driving up and down between Bayside Mall MTN, Canal Walk MTN and Century City MTN to try and sort out this ****py service. I even wrote to customer care, some lady called me and said she would call me back. That was two weeks ago.

But it even gets better. SO MTN RAN MY DEBIT ORDER, ON A ****ING CONTRACTS THAT I AM NOT ABLE TO USE!!!!!!!!! I paid it, and still don't have a contract to use.

Can you please explain that to me??????? I would need a call back from MTN to sort this out.