1 reviews | Active since Nov 2015
Horrible, rude and disrespectful service from MTN
<p>hi, i recieved a call from MTN dirrect marketing from a man by the name of wandile. i explained to wandile that i have previously requested that they remove my number from your contact list and requested to speak to a team leader. i was then told that he would not let me speak to either a team leader or manager as it is mtns right to call me. he was rude and completely unprofessional, i cannot emphasize enough how insulted i am by this frankly shocking and rude service. i would like to be contacted.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********