1 reviews | Active since Feb 2012
Horrible/ non exsistant service and Incorrect permernant cancelled number that Ive had for more than 5 years.
<p>I am appaulled and disgusted by the level of care from your ironically called "customare care contact centre", and the level of stupidity of your processes and lack of urgency from your staff. MTN cancelled my number after contract ended, despite my numerous applications to and request via emails and telephone with referance numbers to migrate to prepaid. I have had this number for years, all my applicaitons social site , accounts are link to this number. I followed all the instructions given to me and still no sisitance to reactiviate and migrate to prepaid. I emaillled and called and I demanded to have my number back and Ive been cutt off or transfered to automated voice selection menus when I request to speak to a manger. Ive been on hold for more than 40 mins yesturday just to get transfered to please seelct one for ......., its been over a week and nothing. I WILL NEVER DO BUSSINESS WITH MTN EVER AGAIN. I want compensation for all the trouble and missery Ive had to put up and a written appology AND MY NUMBER BACK. and if someone tried to call me to resolve this issue which i highly dought, FYI my number doesnt work .....................................................................................................................................................</p>
Hi
Today is the 22nd, and my number is still not active. I cannot recive calls, or sms nor can I make calls or sms.
I cnt even migrate to another network with this number. So clearly the response I got last week was a lie.
Hi
Today is the 22nd, and my number is still not active. I cannot recive calls, or sms nor can I make calls or sms.
I cnt even migrate to another network with this number. So clearly the response I got last week was a lie.
