1 reviews | Active since Mar 2013
Horrible Network
Good day<br> <br> Today on the 08th August 2015 I am unable to make calls, go on the internet, send sms, email and what's app or even go on to Facebook. NOTHING !!!<br> <br> Now I am sick and tired of the pathetic service. For two months the internet and connection has been slow and now today nothing. I am unable to call home to find out how my sick child is doing.<br> <br> Your company standards is going down drain. I have been with MTN for over 10 years and am looking for a new service provider whom actually provides service.<br> <br> Is it not enough that you guys sold me a blackberry that cannot ever download music from the internet!!! I am very disgusted about the LACK of SERVICE !!! <br> <br> Your network is horrible.<br> <br> I have tried numerous times to call your call centre !!! Also NOTHING <br> <br> Unhappy and furious soon to be ex client.<br>
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Regards,
Makhanani
MTN Service Provider
REQ:***
Best regards,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Regards,
Makhanani
MTN Service Provider
REQ:***
Best regards,