Horrible MTN Service with my ***** Case

Horrible Service from MTN regarding ***** on my Account for my 2 contracts. This has been ongoing since the 18th March and the only feedback I get is that they will revert back once they have feedback or it has been resolved.

I have not had a phone or data since then as both numbers were disconnected to prevent more *****.

MTN needs to add passwords to their app as clearly ********** are using just the OTP as easy access, and they are pretty convincing with older people to give the OTP, as what they did to my mother who did not even know that it could be used on the app as she doesnt even use it or have it installed.

MTN is not going to be getting any debits from me until this is sorted.