HORRIBLE MTN SERVICE!

ABSOLUTELY HORRIBLE SERVICE ! I would support an MTN kiosk at any time, but the online service is horrible. I got my contract accepted November 2021, only received my phone in Jan after many phone calls and emails. My simcard was never rica'd and they didnt even bother to assist me. I coulnt work via the app either. They made a mistake on my contract, now i dont dont receive the "MTN PIN" and they dont help you any futher without it. My bank account got hacked a few months ago, i sent them an email explaining everything and since then ive been struggling to get my account paid. They dont even answer my emails anymore !

I am now being blacklisted due to their neglegence and i still have not received a reply. I cannot EFT, i cannot work via the app, my debit order isnt going off anymore and nobody is willing to assist me.

I have paid months for data that i couldnt use and still cant use!

If i had the money i would go see a lawyer and make sure nobody else gets this type of service.

My father had exactly the same problem, so did the former business i worked for!