JP
John P
1 reviews | Active since May 2016
16 May 2016, 10:43
Horrible Migration Process
<p>I app**** for migration from contract to pay as you go, which i was then told to pay an amount which i did pay in oder for the migration to take place but when i made a follow up am told of another amount that was never mentioned in the beginning , why is it so difficult for a client who has been loyal for the past 8yrs to get a simple CUSTOMER SERVICE. Am currently <strong>frustrated and disgusted</strong> by conflicting stories from MTN CALL CENTRE CONSULTANTS. </p>
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MTN South Africa's replyOfficial
23 May 2016, 10:52Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply23 May 2016, 10:52
Official
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter.
Regards
Nompumelelo
REQ:***
Best regards,