Horrible insurance service

I am honestly sick of this now.. you people have debited me again and refuse that i make a claim.. i want my money now.. i will be going to the mtn offices to lay a formal complaint as well as have this reported to the ombudsmen.. this is not how service is done..

Consider this as my letter to you and the ombudsmen. I am a broker and know processes but this is absolutely ridiculous and such horrible service.

I am a loyal MTN customer and have been for 6 years. At the end of my contravt in october i am cancelling everything and want nothing to do with MTN