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dsaint.mdletshe dsaint.mdletshe

1 reviews | Active since May 2011

14 Jun 2022, 14:35

Horrible Horrible Horrible Service

I am very disappointed in the service I have been getting from MTN. On Friday 10/06/2022 I was called by one of their agents for an upgrade for 120G+120G. The agent processed my application incorrect as home data and this is my mobile number. I cant use it since now it has been allocated as "home device" I have exhausted all avenues to communicate with them form call center to twitter.

I beyond being frustrated, I cant use my phone, contract is not canceled.

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Replies (2)
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dsaint.mdletshe dsaint.mdletshe's update15 Jun 2022, 09:28
Reviewer Update
I am trying to reach out on twitter, their call center, hello peter absolutely no response and I still cant use my phone
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dsaint.mdletshe dsaint.mdletshe's update20 Jun 2022, 11:44
Reviewer Update
My query is still not sorted.....