Horrible Experience

I am a Vodacom customer for many years and I paid an average of nearly R1000 on a monthly basis, my contracts were also paid in full and was in the process of upgrading however, MTN had a promotion running and I wanted to go to MTN clearwater to apply for a Samsung s23FE for R549 x36. after 2 hours of signing up and they got all my details, I got declined due to a R24 credit shortage, after countless attempts I decided to stay with Vodacom.

MTN could have onboarded a new customer for 3 years but somehow my money is not welcomed at the business. I have lost 2 hours that I can never get back, the feeling of being declined has an effect on a human being and the experience i had to go through was horrible.