Horrible experiance Part 2 with MTN direct

with regards to previous complaint, ( which I will post below) I now have different consultants telling me different things, I have no clue what is actually going on. They refuse to help me properly, and never call back they tell me they will. I want MTN to answer me properly and tell me what is going on, with regards to the phone I ordered on my contract.The one lady tells me that its going to be another 5-7 Working days and the other lady tells me that they don't have my phone in stock and will need to change my contract which is not okay, as I ordered my phone quite a while ago while they still had stock (according to my sales consultant: Gregory Muthen) I need someone who can actually help me to contact me and sort this out, or I will take my business somewhere else, where I will not be treated this way.

{ previous Hello Peter Post}[I upgraded my Cell phone Contract on 10th of August, and they told me it would be 5-7 Working days for delivery (17-21 August) . And now its 4 September already and every time I try and phone in to find out what's going on they tell me they can’t assist me or they just transfer me around to different departments that can’t help at all. So bottom line is that they won’t help me fix the issues they have caused, and cannot keep the word they have given to their clients, it’s also not my first problem with MTN. To have network with MTN = Rude consultants, Not being kept up to date with what they are doing with your contact and having your data/airtime ****** by them.]

The only person who I can compliment thus far is Hope Phasha for at least trying her best to help and comfort me even though this is out of her hands.