MF
Marius F

1 reviews | Active since Nov 2011

03 May 2015, 11:10

Horrible distorted song instead of ringtone.

Then people call me they reach a horrible distorted song, with the suggestion that they can download it by pressing 1. Most people put the phone down thinking they reached the wrong number. I did not ask for it, and I do not know how it got there. I was told by the MTN call centre to send an SMS to 4100. I hope it disappears and that I won't be charged for the SMS. If MTN does charge me, then this amounts to ******ion in my view.

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 May 2015, 10:16
Official
Hello marius.fourie,

Thank you for posting.

Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused.

Tested your number and the caller tune is deactivated.

Regards
Refilwe
REQ:***