Horrible, disgusting service

To describe what I am feeling as frustration is an understatement, had an account with MTN that was handed over then paid up and paid up letter submitted now for the past 4 weeks I have been going from pillar to post trying to get them close the account but the status is still listed as “ legal “ the most irritating part is that when you call them every consultant I spoke to keeps saying” you are speaking to the wrong person” how when I called MTN no one seems to have access to a button they must press one even cut the call while I was talking, their legal department that is supposed to press the “ button “ doesn’t take calls and doesn’t respond to emails, are we dealing with a ghost department?

Would never ever recommend MTN, shocking how I walked into Vodacom store and they were able to contact their head office right there and there.

Anyone with an MTN contract be ready to struggle when you have to cancel.