BL
Bianca L
1 reviews | Active since Jul 2019
24 Jul 2019, 12:25
Horrible customer service
Upgraded, choose a package with extras, Sony Xperia 10 plus with a screen protector, cover and mini blue tooth bazooka speaker. Only received the phone. Constand back and forth calls and emails. Still no extra 2 months later.
Helpful (0)
Replies (3)0
Replies (3)BL
Bianca L's updateReviewer Update
25 Jul 2019, 07:21Thank you for your reply Jessica.
I eagerly a wait a resolve.
Kind regards
Bianca Lombard
I eagerly a wait a resolve.
Kind regards
Bianca Lombard
BL
Bianca L's update25 Jul 2019, 07:21
Reviewer Update
Thank you for your reply Jessica.
I eagerly a wait a resolve.
Kind regards
Bianca Lombard
I eagerly a wait a resolve.
Kind regards
Bianca Lombard
BL
Bianca L's updateReviewer Update
24 Aug 2019, 15:18Good day,
Apologies we had family over for dinner and my phone was not with me.
Unfortunately I have not received my promotional items and I really would like to have them delivered ASAP as my phones screen has been scratched.
Apologies we had family over for dinner and my phone was not with me.
Unfortunately I have not received my promotional items and I really would like to have them delivered ASAP as my phones screen has been scratched.
BL
Bianca L's update24 Aug 2019, 15:18
Reviewer Update
Good day,
Apologies we had family over for dinner and my phone was not with me.
Unfortunately I have not received my promotional items and I really would like to have them delivered ASAP as my phones screen has been scratched.
Apologies we had family over for dinner and my phone was not with me.
Unfortunately I have not received my promotional items and I really would like to have them delivered ASAP as my phones screen has been scratched.
BL
Bianca L's updateReviewer Update
02 Sept 2019, 10:27Hi Jessica. So more bad news... I got hold of the ppl at CCI as MTN ppl tel me these ppl need to sort out the extras. They wanted me to download a Sony rewards app for me to obtain the extras. There is no such app. So the ppl at CCI called MTN and just like when I call, they have been transferred from one to the next and next and guess what the out come was? I must call 135...
I won't
I will not waste another second on the phone to MTN, to just be transferred around for 30mins with no results.
Please can you assist to sort this matter once and for all?
I won't
I will not waste another second on the phone to MTN, to just be transferred around for 30mins with no results.
Please can you assist to sort this matter once and for all?
BL
Bianca L's update02 Sept 2019, 10:27
Reviewer Update
Hi Jessica. So more bad news... I got hold of the ppl at CCI as MTN ppl tel me these ppl need to sort out the extras. They wanted me to download a Sony rewards app for me to obtain the extras. There is no such app. So the ppl at CCI called MTN and just like when I call, they have been transferred from one to the next and next and guess what the out come was? I must call 135...
I won't
I will not waste another second on the phone to MTN, to just be transferred around for 30mins with no results.
Please can you assist to sort this matter once and for all?
I won't
I will not waste another second on the phone to MTN, to just be transferred around for 30mins with no results.
Please can you assist to sort this matter once and for all?