1 reviews | Active since Jan 2017
Horrible Customer Service.
<p>I have been Overcharged on my account for 5 months now.</p> <p>I have been contacting them on every number available and have been in their branches Multiple times.</p> <p>This month they cut my lines because I paid the <span style="text-decoration: underline;"><strong>actual </strong></span>amount due and <span style="text-decoration: underline;"><strong>they owe me money.</strong></span></p> <p>No-one can assist me and I am extremely disappointed in their service.</p>
Good day Inge
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels
Regards
Angela
REQ:***
Good day Inge
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels
Regards
Angela
REQ:***