NJ
Nosipho J
1 reviews | Active since Apr 2016
08 Feb 2019, 20:27
Horrible
What a horrible network with the most *********** consultants.Thank goodness for my Telkom WiFi modem otherwise I would’ve been left stranded.Im definitely porting!!!
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Replies (1)
MTN South Africa's replyOfficial
11 Feb 2019, 10:31 Good day Nosipho Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points. We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh
Complaints Management Team
Complaints Management Team
Best regards,
MTN South Africa's reply11 Feb 2019, 10:31
Official
Good day Nosipho Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points. We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh
Complaints Management Team
Complaints Management Team
Best regards,