HORRIBLE
<p>I have never in my life regretted my service provider as much as I did today. They have ALL my insurance details wrong which now resulted in me not being able to claim for a phone that got ******!<br /><br />I work from my phone and now have to sit without one untill November because they are incompotent.</p> <p> </p> <p>You pay for these services and this is what you get I can't believe it </p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your complaint to MTN Insurance for urgent assistance.
Regards,
Ishie
Best regards,
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your complaint to MTN Insurance for urgent assistance.
Regards,
Ishie
Best regards,
I have spoken to them as soon as I can I am canceling all my contracts with MTN. I am a loyal customer with three standing contracts with MTN and I can't accept this
I have spoken to them as soon as I can I am canceling all my contracts with MTN. I am a loyal customer with three standing contracts with MTN and I can't accept this
Good day Bianca,
I have escalated your complaint to their supervisory team. As far as i can see, only *** is currently due for cancellation. Your other line *** only expires 09/03/2018. We do allow our subscribers to upgrade in their 21st month. However, you are not upgrading so you do not qualify for this. You may speak to the person who contacts you to see if they could perhaps assist you. I do know that you can buy the contract out. Whoever calls you will provide you with the details. Kindly note that they may or may not call you today. However, you should receive a call latest before COB tomorrow.
Regards,
Ishie
Best regards,
Good day Bianca,
I have escalated your complaint to their supervisory team. As far as i can see, only *** is currently due for cancellation. Your other line *** only expires 09/03/2018. We do allow our subscribers to upgrade in their 21st month. However, you are not upgrading so you do not qualify for this. You may speak to the person who contacts you to see if they could perhaps assist you. I do know that you can buy the contract out. Whoever calls you will provide you with the details. Kindly note that they may or may not call you today. However, you should receive a call latest before COB tomorrow.
Regards,
Ishie
Best regards,
Good day Bianca,
Excuse my previous response.
i have escalated your query to the correct team (insurance supervisory) for assistance. The supervisory team has a mandate and may be able to assist us in resolving the issue. Based on their escalations, the latest that someone will contact you is COB tomorrow.
Regards,
Ishie
Best regards,
Good day Bianca,
Excuse my previous response.
i have escalated your query to the correct team (insurance supervisory) for assistance. The supervisory team has a mandate and may be able to assist us in resolving the issue. Based on their escalations, the latest that someone will contact you is COB tomorrow.
Regards,
Ishie
Best regards,
My issue exactly I have never had a number ********** 451 - who's number is this?
My issue exactly I have never had a number ********** 451 - who's number is this?