Horrible
<p>Paid my MTN account, yet they cut off my phone. When we went back to them with the proof of paying, they just say it has been reported. My phone is not working for two weeks now, I cannot make a phonecall, sms or use the internet. </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly email the proof of payment to *** will reconnect your line the turn around time is 2 to 24Hrs.
regards
mike
Complaints Management Team
Reference Number: ***1
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly email the proof of payment to *** will reconnect your line the turn around time is 2 to 24Hrs.
regards
mike
Complaints Management Team
Reference Number: ***1