********** service

What a **********, ********** service. 10 days into my data line contract and i am still having issues and don't have the full capacity of the contract i signed up for and my nighttime allowance isn't working. The staff are all friendly and helpful, but inefficient... despite promised call backs and being given direct numbers, i never get call backs and no one answers their phones. I am still waiting to receive the contract capacity that i signed up for! each time having to pay parking to actually speak to someone and having been told i would get pro-rata data added (which was never received) all i want is for my contract to work and people to call back when they say they will. At this point i think a little compensation for my extended costs to try sort out this issue (coz no one else is bothering to help) would be a good idea.