********** Process - ********** Service

MTN was taking my data to 0MB in the space of 5 minutes. <br> <br> I have had 500MB of data loaded 3 times!!!!! And it goes to 0MB in 5 Minutes everytime. Every application has been turned off in mobile data and my updates are as per request only. <br> <br> I had to call MTN 15 times to try resolve this! <br> <br> Do you want to know their solution? It reflects some usage in those 5 minutes (obviously not the full 500 MB each time as that is humanly impossible) so they will wait till your invoice on 13 NOVEMBER & then maybe do an inquiry. <br> <br> So for a full week I was unable to do my job because I rely on my data & MTN was doing nothing . <br> <br> Further to this every single person I called those 15 times had another excuse, another promise to call me back & every single person failed to call me back & resolve the problem (bar one). <br> <br> I reported this to Customer Service - it has been two weeks - they have yet to call or email me. <br> <br> Found out that MTN is linked to spam accounts - they are on their system & they wont tell me why - I have researched & everyone finds this link & MTN is very secretive about it. <br> <br> Such an ********* and useless company!<br> <br> They won't pay me back, apologise or help!