HOPELESS

CONTRACT WAS TRANSFERRED FROM AUTOPAGE INCORRECTLY. I HAVE LOGGED A COMPLAINT EVEN BEFORE TAKE OVER. IF I CALL IN THEY SAY THEY CANNOT ASSIST WITH AUTOPAGE REF NUMBERS. I HAVE EVEN REQUESTED A COPY OF CONTRACT SIGNED AND EMAILED BACK AS PROOF. THEY ARE JUST PASSING THE BUCK AND PUT ME THROUGH TO AUTO PAGE WHICH IN TURN JUST SAYS HELLO, HELLO AS IF THEY CANNOT HEAR ME. CALLED SEVERAL TIMES WITH SAME PROBLEM. I JUST NEED TO GET MY CONTRACT AS I HAVE SIGNED FOR IT ON THE 29/01/2014. ANYTIME 200. 200 AIRTIME, 200 SMS AND 200 DATA PLUS 150 TOTAL 350 MB DATA FOR THE SPECIAL THAT WERE RUNNING AT THAT STAGE. AT THIS MOMENT I DON'T RECEIVE ANY DATA AT ALL AND MY CONTRACT EXPIRY DATE IS NOW IN 06/2017. BECAUSE OF THE ADDITIONAL DATA THAT I CANCELLED IN JUNE 2015 WHICH I HAD TO PURCHASE FOR THE SAME REASON. INSTEAD OF THEM CANCELLING THE DATA THEY CANCELLED MY CONTRACT AND HAD TO RE INSTATE. I THEN RECEIVED THE DATA BUT STOPPED AGAIN SOME TIME THIS YEAR. ONLY REALISED THAT WHEN I SAW I AN EMAIL THAT MY ACCOUNT WILL NOW BE TRANSFERRED TO MTN IN MARCH. WENT IN TO GET THIS RECTIFIED, NO LUCK AND MTN JUST SAYS THEY CAN'T DO ANYTHING WITH AUTOPAGE REF NUMBERS