MM
Mpho M
1 reviews | Active since Feb 2012
10 Jun 2015, 09:23
HONESTLY, **** MTN
The last response to my initial complain advised that they will get back to me, I haven't had my services since, been 15 days now... I want all my money!~!!! I AM GOING TO SUE MTN!!!!! USELESS SERVICES... I encourage no one to use MTN
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MTN South Africa's replyOfficial
17 Jun 2015, 11:08Hello Polar360,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your number will be loaded with 500MB of data and 200sms.
A query has also been escalated to the Billing department for the invoice dated April to May and June which will be pro rata. The reference number for the billing query is Request REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your number will be loaded with 500MB of data and 200sms.
A query has also been escalated to the Billing department for the invoice dated April to May and June which will be pro rata. The reference number for the billing query is Request REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
MTN South Africa's reply17 Jun 2015, 11:08
Official
Hello Polar360,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your number will be loaded with 500MB of data and 200sms.
A query has also been escalated to the Billing department for the invoice dated April to May and June which will be pro rata. The reference number for the billing query is Request REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your number will be loaded with 500MB of data and 200sms.
A query has also been escalated to the Billing department for the invoice dated April to May and June which will be pro rata. The reference number for the billing query is Request REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***